ไทย
EnglishIf you require further information regarding our treatment of your Personal Data, please contact our Data Protection Officer at hrd@tbn.co.th.
TBN Corporation Public Company Limited is the provider of the website tbn.co.th (collectively referred to in this Policy as the “Website”) across desktop, mobile, tablet, and application platforms (including any subdomains). In this Privacy Policy, TBN Corporation Public Company Limited shall be referred to as “TBN,” “we,” “us,” “our,” or the “Company” (unless the context requires otherwise).
This Privacy Policy (along with the Terms of Use at http://www.tbn.co.th/terms-of-use/ and any documents referenced therein) covers your use of our Website, applications, and any other methods you may use to connect or communicate with the Company through the use of our various products and services (collectively, the “Services”). Additionally, this Privacy Policy outlines (a) how we use, process, or disclose the Personal Data we collect from you or that you provide to us, including how certain data is used to tailor advertisements to you; (b) the types of Personal Data we collect; (c) the methods we use to secure the data; and (d) how you can access or modify the Personal Data we hold. “Personal Data” means any information relating to you which can be used to identify you, either directly or indirectly, whether such information is true or not, or from that data combined with other data that TBN has or may have access to, according to any definitions under applicable laws.
1.1 Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Data and how we handle it.
1.2 By visiting or using the Website, subscribing to our Services, or entering into a contract with us regarding the Website, (a) you are deemed to have read and agreed to this Privacy Policy, and (b) you agree that any and all Personal Data relating to you that we have collected or that you provide to us from time to time may be used, processed, and disclosed for the purposes and to the persons specified in this Privacy Policy.
1.3 With our commitment to appropriately manage, protect, and process your Personal Data, we will review our policies, processes, and procedures from time to time. We may amend this Privacy Policy at any time by posting the revised version on the Website. While we will endeavor to provide notice of any amendments, if you continue to use the Website or Services after the changes take effect, you will be deemed to have acknowledged and agreed to the amended Privacy Policy. We encourage you to check this Website periodically for updates to this Privacy Policy.
1.4 The Company recognizes the importance of protecting Personal Data in accordance with the Personal Data Protection Act B.E. 2562 (2019), including any regulations, codes of practice, guidelines, or recommendations that may be enacted from time to time (as applicable) (collectively referred to as the “Privacy Laws”). The Company will bind itself under the Privacy Laws when collecting and managing your Personal Data.
2.1 When you use our Services, we collect various Personal Data or non-identifiable data from or about you, your device, and your use of the Services. You acknowledge that the Personal Data you provide to us and that we collect from you is your data or data you are authorized to provide to us.
2.2 Information You Provide Voluntarily. When using our Services, we may ask you to provide Personal Data about yourself, including but not limited to, your name, address, telephone number, email, gender, occupation, personal interests, payment information, details about your residence or properties of interest, or financial information. Furthermore, for certain Services or products, we may collect your Personal Data to verify your identity, which may include your National ID card, driver’s license, passport, etc. This may occur in situations such as:
2.2.1 When you conduct transactions with us on or relating to the Website.
2.2.2 When you register a user account with us on the Website.
2.2.3 When you contact our customer service or sales team via email, telephone, or in person to resolve any issues you may experience, or if you have any inquiries or requests.
2.2.4 When you subscribe to Services offered by us on the Website, or for email alerts and/or newsletters.
2.2.5 When you access any of our Services through a Social Networking Site (“SNS”), such as Facebook.
2.2.6 When you communicate with software experts (e.g., representatives, sales officers, or others) through our Services.
2.2.7 When you post or provide information on our Website.
2.2.8 When you apply for a job with us directly, through an SNS (e.g., LinkedIn), or via a referral.
2.3 You may provide information about third parties to us through the Services, such as when you share software listings via email or SMS. By providing such information, you represent to us that you have obtained the consent of the third party to provide their Personal Data to us for the purposes set out in this Privacy Policy.
2.4 Occasionally, we will require you to provide your name, contact information, and other details marked as mandatory. If you refuse to provide any mandatory Personal Data requested, or wish to withdraw your consent or significantly restrict the processing of your Personal Data, you agree that (regardless of any agreement between you and the Company) we may not be able to provide our Services and products to you.
2.5 We may also collect your Personal Data through our related entities, service providers, third parties, and any other publicly available sources to enable us to provide better or more relevant Services to you.
2.6 Cookies, Pixels, and Other Tracking Mechanisms. We and our partners use various technologies to automatically collect information when you access and use our Services. This includes cookies, web beacons, measurement software and tools, and similar technologies on the Website. Our service providers and third parties, such as analysts and advertising partners, will do the same. Cookies are small pieces of electronic data that can be transferred to your computer or other electronic devices to identify your browser. When you use the Services, we and our partners may place one or more cookies on your device or use similar technologies. We and our partners may use cookies and web beacons to connect your activity on the Services with other information about you stored in your account profile or from your prior use of the Services. This is done for purposes such as remembering your preferences. Using cookies helps us improve the quality of Services offered to you by identifying the most relevant information, tracking trends, measuring advertising effectiveness, or storing information you may wish to receive regularly. At any time, you can adjust your browser settings to refuse cookies; however, if you choose to disable cookies, some free features of the Services may not function properly. Some pages of our Website may contain pixels, which are electronic files used to count visitors to a page, track activity over time across different websites, determine user interactions with emails we send, identify certain cookies on a device accessing the page, or collect other related information. This information may be linked to your browser, device identifier, or IP address. For example, we may use pixels in the Services you use to view specific software listings so we can track relevance when providing recommendations to you. Through these pixels and cookies, we collect data about your use of the Services, including browser type, visit time, pages viewed, device identifier, and the website you visited before accessing our Services. We collect information about the computer or mobile device you use to access our Services, such as hardware model, operating system and version, unique device identifiers, network information, and browsing behavior. We also allow third parties to collect information about your online behavior using cookies and other technologies when you use the Website. These third parties include (a) business partners who collect data when you view or interact with one of their advertisements on the Website, and (b) advertising networks that collect data about your interests when you view or interact with one of their advertisements displayed across the internet. We have no control over these cookies or how partners use them. The data collected by these third parties is non-personally identifiable and is used to predict your characteristics, interests, or preferences to display tailored advertisements on the Website and across the internet. Many third parties permitted to collect data on the Website are members of the Network Advertising Initiative, which offers an opt-out mechanism for targeted advertising. To opt out, please visit networkadvertising.org/choices/ and follow the instructions. An alternative opt-out link is www.aboutads.info/choices/. Finally, you can manage the types of cookies you permit through your browser settings, including blocking all cookies entirely. For information on managing cookies, please refer to your browser’s help section.
2.7 Mobile Device and Browser Information. You can adjust settings regarding cookies and sharing certain data, such as your mobile device model or language, by modifying the privacy and security settings on your mobile device. Please consult instructions from your mobile service provider or device manufacturer.
2.8 Location Data. If you enable location services on your mobile device, with your permission, we may collect your device’s location data to provide information and location-based advertisements to you. If you wish to disable this feature, you can turn off location services on your mobile device.
2.9 Email Management. You may receive emails from us for various reasons, such as taking actions through the Services. If you have an active user account with us, you can modify your preferences via account settings. You can also manage the receipt of certain communications by following the instructions in the emails we send. Please note that even if you opt out of certain emails, we may still need to send you important transactional or administrative messages.
2.10 Sensitive Data. Generally, we do not collect sensitive Personal Data (as defined under the Privacy Laws) to provide the Services, unless specifically requested by TBN. Please refrain from submitting or providing any sensitive Personal Data while using the Services. By disclosing any sensitive Personal Data, you are deemed to have given prior consent for us to process that data, regardless of the purpose for which you provided it.
4.1 You should ensure that all Personal Data submitted to us is complete, accurate, true, and correct. Failure to do so may result in our inability to provide the Services you requested.
4.2 We will make reasonable efforts to ensure your Personal Data is accurate and up-to-date, especially if it may be used to make decisions affecting you or disclosed to another organization. However, this means you must provide us with updated information if there are any changes to the Personal Data you have provided. We will not be responsible for the use of inaccurate or incomplete Personal Data resulting from your failure to update us on any changes.
4.3 We are committed to ensuring the Personal Data we collect is secure, intact, and confidential. We have established safeguards and reasonable security measures to protect your Personal Data from unauthorized access, modification, and disclosure. Our employees, contractors, agents, and IT service providers are obligated to maintain the confidentiality of any Personal Data under our care. We review and update our security measures to align with current technologies.
4.4 However, you understand that data transmission over the internet cannot be guaranteed to be entirely secure. While we will use our best efforts to protect your Personal Data, we cannot guarantee the security of any data transmitted to the Website; any transmission is at your own risk. Furthermore, we cannot be held responsible for unauthorized use of your Personal Data by third parties caused by factors entirely outside our control.
4.5 When we provide (or you choose) a password enabling access to certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We will never ask for your password, except when you are logging into the Website.
4.6 We recommend you take steps to secure your Personal Data, such as using a strong, confidential password, and logging out of your account and closing your web browser every time you finish using our Services on a public or unsecured device.
4.1 You should ensure that all Personal Data submitted to us is complete, accurate, true, and correct. Failure to do so may result in our inability to provide the Services you requested.
4.2 We will make reasonable efforts to ensure your Personal Data is accurate and up-to-date, especially if it may be used to make decisions affecting you or disclosed to another organization. However, this means you must provide us with updated information if there are any changes to the Personal Data you have provided. We will not be responsible for the use of inaccurate or incomplete Personal Data resulting from your failure to update us on any changes.
4.3 We are committed to ensuring the Personal Data we collect is secure, intact, and confidential. We have established safeguards and reasonable security measures to protect your Personal Data from unauthorized access, modification, and disclosure. Our employees, contractors, agents, and IT service providers are obligated to maintain the confidentiality of any Personal Data under our care. We review and update our security measures to align with current technologies.
4.4 However, you understand that data transmission over the internet cannot be guaranteed to be entirely secure. While we will use our best efforts to protect your Personal Data, we cannot guarantee the security of any data transmitted to the Website; any transmission is at your own risk. Furthermore, we cannot be held responsible for unauthorized use of your Personal Data by third parties caused by factors entirely outside our control.
4.5 When we provide (or you choose) a password enabling access to certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We will never ask for your password, except when you are logging into the Website.
4.6 We recommend you take steps to secure your Personal Data, such as using a strong, confidential password, and logging out of your account and closing your web browser every time you finish using our Services on a public or unsecured device.
5.1 Direct Marketing Purposes. We will not use your Personal Data for direct marketing, nor disclose it to third parties for direct marketing purposes, unless we obtain your explicit consent. With your consent, we may use and share your Personal Data (i.e., name, address, mobile number, landline number, and email): (a) To provide you with information about offers, promotions, goods, or services, and to direct market software, investments, and/or financial products/services that we believe may interest you; and (b) To (1) software trading agents, and financial and investment service providers who have listings or advertisements on our Website as requested by you, and (2) our service providers, to enable them to provide products or services on our behalf, or products or services you requested directly from them, or to assist us in providing products or services to you, and/or for their use in direct marketing; and (c) To our related companies, service providers, and third parties so they can provide products or services to you on our behalf or assist us in providing requested services to you, including contacting you about the Services. If you access the Services through your mobile operating system (including but not limited to Google’s “Google Now” service), we will disclose information such as your search history to Google. You may opt out of this data sharing via your mobile operating system. 5.2 Website Management and Operations. We may disclose your Personal Data in the following circumstances:
To third parties, when you request information, services, or products from them.
To our service providers, professional advisors, and other third parties for the following purposes: (1) Any purposes permitted by applicable laws and regulations. (2) To comply with any legal requirements. (3) To enforce or apply our Terms of Use at http://www.tbn.co.th/terms-of-use/ and other agreements. (4) To protect the rights, property, and safety of the Company, its affiliates and subsidiaries, other users of the Website and applications, and others. (5) In connection with any actual or prospective legal proceedings. 5.3 Consent. We will not use or disclose your Personal Data to third parties without your prior consent. However, please note that we may use or disclose your Personal Data without your consent in certain circumstances, including but not limited to:
Use or disclosure required or authorized by applicable laws and/or regulations.
Use or disclosure necessary to provide any services requested by you or required by a contract to which you are a party.
Use or disclosure necessary to respond to an emergency that threatens the life, health, or safety of yourself or others.
Use or disclosure necessary for any investigations or proceedings.
Use or disclosure to any law enforcement officer upon presentation of a written authorization signed by the head or director of that agency (or an equivalent rank), certifying that the Personal Data is necessary for the officer to carry out their duties.
Use or disclosure to a public agency where such disclosure is necessary for the public interest; and/or
Use or disclosure without your consent as permitted under the Privacy Laws. 5.4 Where we disclose your Personal Data to third parties without your consent, we will use our best efforts to require those third parties to protect your Personal Data.
6.1 We operate jointly with partners in various countries, and we may store, process, or transfer your Personal Data between any of the countries in which we operate to enable us to use your Personal Data in accordance with this Privacy Policy and the Terms of Use at http://www.tbn.co.th/terms-of-use/. 6.2 We will take all reasonably necessary steps to ensure that the transfer of your Personal Data complies with applicable laws and regulations. We will take reasonable steps to ensure that the receiving overseas organization is bound by legally enforceable obligations to provide a standard of protection for the transferred Personal Data that is at least comparable to the protection under the Personal Data Protection Act.
The Website may contain links to or from the websites of our partner networks and merchants from time to time. We also allow certain third parties to display widgets and applications on our Website, allowing you to interact and share content, including social network buttons such as Facebook, LinkedIn, and Line share/like buttons. These linked websites, applications, and widgets are not under our control, and we are not responsible for the actions of these linked companies or their data collection through third-party applications or widgets. If you follow a link to any of these websites, please note that they have their own privacy policies and terms and conditions, and we accept no responsibility or liability for these policies. Please check these policies and terms before submitting any Personal Data to these websites.
8.1 You may withdraw your consent by contacting customer service at https://www.tbn.co.th/contact-us/. 8.2 Please note that if you withdraw your consent for the use of your Personal Data, in whole or in part, we may no longer be able to provide Services to you, depending on the nature of your request. Upon receiving your withdrawal notice, we will inform you of the consequences of withdrawing consent, including but not limited to the termination of any agreements you may have with us and a breach of your contractual obligations. In such events, we expressly reserve our legal rights and remedies.
9.1 You can access the Personal Data we hold about you or request a copy of it, subject to certain legal exceptions. You can request that we restrict or cease processing your Personal Data. You can request that we correct, delete, destroy, or anonymize your Personal Data, and object to certain types of collection, use, and disclosure (such as for direct marketing). Furthermore, you can request that we transfer your Personal Data to you or another data controller if (a) you provided the data to us, or (b) we process the data based on your consent or to fulfill a contract with you.
9.2 Our Data Protection Officer (DPO) is responsible for ensuring that any requests under Clause 9.1 are properly handled according to the procedures set out in this Privacy Policy. You must submit your request to the DPO at dpo@tbn.co.th.
9.3 Please note that the Company will only accept and process requests made in English and in accordance with this Privacy Policy. We will refuse to process any requests that do not comply and will take no action on rejected requests.
9.4 We may refuse to disclose, delete, or amend any Personal Data for reasons specified in the Privacy Laws.
9.5 We will respond to your request within 30 calendar days of receipt, to the extent reasonably possible. If it cannot be completed within this timeframe, we will notify you as soon as possible regarding when we will be able to respond to your request.
We will retain your Personal Data only for as long as is reasonably necessary to fulfill our obligations for the purposes specified in this Privacy Policy. If legal or disciplinary proceedings arise, we may retain your Personal Data until such proceedings conclude, including any appeal periods, after which we will delete or archive the data as permitted by the Privacy Laws. Throughout the retention period, we will implement reasonable security measures to protect your data from accidental loss, unauthorized use, access, alteration, disclosure, damage, or destruction. Physical data security measures include restricted access to premises, and electronic data security measures include access controls and passwords.
The Company shall not be liable for any voluntary disclosure of Personal Data by you to other users in connection with the use of the Website, as the case may be.
If you require further information regarding our treatment of your Personal Data, please contact our Data Protection Officer at hrd@tbn.co.th.